Thursday, May 23, 2013

Things You Shouldn't Do To Your Cashier -- Part 4

   Oh the fun we have, us cashiers. We get a bad rap sometimes, and that is what these lists are for: to set the record straight. I've said before, and I will say again, I am not a customer-hating sales clerk from Hell sent to make your shopping experience as miserable as possible. If nothing else, if I were totally self-serving, that would be bad for the hours. But despite all my retail experience, I still like people. So when the line is moving slow, these are some of the things that hold us up. If we seem unhappy, these are some of the troubles that come with the job. That's all these lists are for; setting the record straight. So again, here's a list of things that should not be done if you want to have a smooth, trouble-free shopping experience. Or if you want to help me in my never-ending quest to continue to like people.
  • Confidential Information Folks -- I don't give it out: I know you are thinking info about the other cashiers, and that is true as well. I am not gonna give out any detail about them or their life or their work schedules. But I am also talking about other customers. Namely their method of payment. I am not telling you if the person in front of you used food stamps. That is private. And if you saw the card and know, I am not going to talk about it with you. It's rude, judgmental, and if the tables where turned, you wouldn't like me chatting up another customer about your private financial matters. 
  • I Am Not The Bank: Cash back; it can be an issue. I would love to give you fifty ones, but I can't. I don't have enough in my drawer and I have to be able to serve the customers behind you. We are supposed to give our supervisors at least fifteen minutes notice of money needs because they are doing 5,000 things at once, and cannot just drop everything to take our cash order. If things are running smoothly, I can take at least three big order customers in that fifteen minutes -- probably more. I need change in order to make change. Makes sense, right?
  • My Eyes Are Not A Debit Card Reader: I can't look at your card and tell you the balance. Yes, people do this. If you have food stamps, you have to run your card and put in your pin. If you have debit, you have to go to an ATM, the bank won't let us check that. Seems that they think your financial information should be private. Banks are funny like that. 
  • Alcohol: Don't buy alcohol and then go drink it in our public restroom. Why would you do this? Why?!?!
  • I Don't Need Help: When I am scanning items, I don't need you to push more items onto the scanner. This really messes things up. Usually things get double scanned and then I have to void. If I am weighing produce and bulk and you push something heavy on there, you end up paying a lot more for that weighted item unless I void it all and redo. If I void to many times, my register locks up and I have to get a supervisor key. Which means that you and every person behind you has to wait even longer. Hope you aren't in a rush. 
  • Babies Cry: What the heck am I supposed to do about it? 
  • Don't Give Your Kid A Toy And Then Make Me Take It Away!!!: What is wrong with you? I am not your kids' authority figure. I am my sister's kids' authority figure, but not yours. I don't even know you, and I feel like scum. That poor kid got his/her hopes all up because you handed them a toy and then you make me take it away? And now your kid is all crying and looking at me like I am a DEMON FROM HELL. Thanks for that. 
  • You're Not Smiling Big Enough: If that's all you have to complain about, you have it good. Be happy.
  • Code All Bulk Food Products: You want to know a secret? I don't know white rice from jasmine rice, but one is more expensive. Please code that stuff. Bulk food sections in every store that I have ever been in, working or shopping, provide pens for that very reason. And searching for the code in my register computer; that takes forever. We have multiple pages lists, and things are not always in the spot you would expect. Unless you want to wait while I look... And wait, and wait, and wait. 
   And in case you missed the first three lists, here are the links to them: List 1  List 2   List 3
This now concludes today's list of things you shouldn't do to your cashier.


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