Tuesday, November 19, 2013

Holidays And The Public

   If there is one truth that you learn as a cashier then I have to say that this is that truth: Nothing brings out the worst in people like holidays and natural disasters. Oh, I know some of you are flapping your hands and 'pshhhh -awing' the screen, unable to believe my truth, because we are talking about holidays here, and aren't natural disasters things that bring people together? Well, as a former Southern citizen, I can tell you that I have worked retail up to the last possible minute during a hurricane. And you have never seen anything until you have seen two eighty year old women beating the crap out of each other over a 24 pack of bottled water. I mean, that was PRICELESS. And extremely stupid, but at least during a natural disaster, people are being stupid because they fear impending death. Hardship, at least, is some kind of explanation for idiocy and meanness. I am not saying that this behavior is right; I'm just saying at least this behavior is more understandable during a natural disaster than during the holidays.
   Because holidays, those are supposed to be about thankfulness, about being grateful, about friends and family and fellowship. Not about getting the best deal and nabbing the biggest turkey. Not about harassing your poor customer service representative to the breaking point. But many of you do seem to think that holidays are some kind of excuse for this type of behavior. I mean, good grief.  Yelling, screaming at other customers, screaming at workers just trying to do their jobs: holidays can really suck for someone in customer service. And yeah, we do chose to work there, because we have bills to pay and families to support, but just because we chose to work in a place does not give the patrons of that establishment the right to treat the workers like the crap they scraped off the bottom of their shoes.
   And of course, not all people are like that. So if you don't behave badly, if you treat people with respect, and deal with real problems that arise with common sense, then you aren't really part of this problem. But there are so many people that want to treat others badly. So for this holiday season, what I ask is that people think about others' feelings before they fly off the handle, that they treat people with the respect that all people deserve, and that they remember that this season is about fellowship, thankfulness, and rejoicing; not getting all that you can get and knocking down whoever you need to in order to get it.

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